Hacking Communities

 Building Teams as Communities

Strengthening the Culture of Collaboration in a Context of Growth

CRAFTING STORIES THAT BRING PEOPLE TOGETHER

“Humans use their language not merely to describe reality, but also to create new realities, fictional realities. (…)As long as everybody believes in the same fiction, everybody obeys and follows the same rules, the same norms, the same values”.

Yuval Noah Harari

Aligned behaviors are what define a company's culture. Shared beliefs lead to shared actions. We behave in similar ways (even when no one is looking). A strong sense of culture is good for business: minimizes the need for micromanagement.

Culture = SHARING

BELIEFS > VaLUES > DECISIONS = ACTIONS

Creating community means creating spaces for people to interact, build trust, collaborate and take care of themselves, on a daily basis. We believe in developing hosts: people oriented to contribute and improve their environment. From the manager to customer service.

CRAFTING MEMORABLE EXPERIENCES

Consumer behavior has changed. We need to go beyond the basics.

People want more than a product: an experience. To provide experiences, you need people offering more than their time: you need authentic dedication, a genuine concern to offer unique experiences. It is necessary to develop good hosts: people willing to surprise. It is necessary to build an authentic and rewarding relationship within the team, that extends to your customers.

HOW CAN WE HELP?

INSPIRE: an open conversation with the whole team the benefits of acting in collaboration.

ENGAGE: workshop to pass cultural concepts on through practice.

SUSTAIN: consultancy focused on creating structures that translate culture through practice with a focus on the core team (executives, site managers) who will be responsible for communicating, coordinating and keeping the culture alive through each employee.